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OSP Licence for BPO and Call Centers


As per New Telecom Policy (NTP) 1999, Other Service Providers (OSP), such as tele-banking, tele- medicine, tele-trading, e-commerce etc are allowed to operate by using infrastructure provided by various access providers for non-telecom services. The person who want to start such BPO services, is required to get license form Department of Telecommunication.





Time period : 2 Months

(subjected to the processing time taken by Department)

Minimum Requirement

  • Certificate of Incorporation issued by Registrar of Company
  • Memorandum and Article of Association
  • Board resolution or Power of Attorney authorizing the authorised signatory with attested signatures.
  • Nature of business / activities of the proposed OSP
  • All the documents must be certified with seal by either Company Secretary or one of the Directors of the Company or Statutory Auditors or Public Notary.
  • If the actual information is different from the Mandatory documents the following should be submitted.
  • List of present Directors of the company
  • Present shareholdings pattern of the company indicating equity details (Indian Equity and Foreign Equity)
  • A processing fee of Rs.1000/- is  payable  along  with  the  application  for registration  in the form of a demand draft from a scheduled bank in favour of the concerned Accounts Officer of registering authority.



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